Shipping policy
Prepaid shipping
All prepaid orders within India are shipped free of cost. We don’t offer cash on delivery.
Dispatch timeline
- 🇮🇳 India: 3–7 working days
- 🌎 International: 14–21 working days
Pieces stitched to your measurements need a little longer; we’ll confirm the date on chat. During high-volume periods or due to circumstances beyond our control, delivery may take slightly longer.
Order tracking
Once your order is dispatched, tracking details are shared on WhatsApp and email.
Need help with your order?
- Email: [email protected]
- WhatsApp: +91 82792 38385
Easy size exchange 🤍
Need a different size? We’re happy to help with a size exchange, as per ourreturns & exchanges policy.
Returns & store credit
Eligible returns are processed as lifetime-valid Madhuram store credit, which you can use anytime on a future purchase.
Damaged or incorrect orders
Please record a clear unboxing video while opening your parcel. It helps us quickly assist you in case of a damaged, incorrect or missing item.
International orders
Shipping charges apply to international orders and are calculated by destination; message us on WhatsApp for a quote. Any customs duties or local taxes are borne by the customer.